My account email and my payment email are different — what now
Access opens for the account the payment was made under. If the app shows a different address, the subscription won't be there.
- Check the address in Profile → Settings
- Compare it with the address from your payment email
- Sign in with the right address
If you've been working out under one account, paid under another and don't want to lose your progress — write to us and we'll move the access over.
Updated: 2026-08-04