My promo code isn't being accepted

First thing to check: a promo code works only when you pay on the website, it doesn't apply inside the app.

• Subscribe in your account area, not through the app
• Check the code character by character — a stray space at either end breaks it
• Make sure the offer hasn't expired
• Check that the code applies to the plan you picked

Everything looks right and the discount still isn't counted — write to us with the code itself and we'll help you check out.